Accessibility statement
This statement was last updated on January 31, 2025.
We at JON-JOHNS&3, LLC are working to make our site jonchat.com accessible to people with disabilities.
LEGAL DISCLAIMER
At JON-JOHNS&3, LLC, we are deeply committed to ensuring that our platform is accessible to everyone, including individuals with disabilities. Our mission is to deliver reliable storage solutions with a focus on inclusivity, because we believe that everyone deserves equal access to the tools and services they need.
Accessibility Features
To create an inclusive experience for all our users, we continually work to maintain and enhance the accessibility of our website and services. Below are some of the steps we’ve taken to ensure accessibility at cloudservsolutions.com:
WCAG Compliance: We strive to adhere to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines are designed to ensure our website is perceivable, operable, understandable, and robust for all users.
Alternative Text for Images: All images on our site include descriptive alternative text to ensure users who rely on screen readers can access visual content.
Keyboard Navigation: Our website is designed to be fully navigable with a keyboard, allowing users with motor impairments to access features and functionality seamlessly.
Readable Fonts and High Contrast: We use clear, easy-to-read fonts and prioritize sufficient color contrast to support users with visual impairments.
Accessible Forms: All forms on our site are optimized for screen reader use, with labeled fields and logical tab orders to simplify navigation.
Declaration of Partial Compliance with the Standard Due to Third-Party Content
At JON-JOHNS&3, LLC, our goal is to create a platform that meets the needs of all users, including those with disabilities. However, we acknowledge that some third-party content or tools integrated into our platform may not yet fully comply with accessibility standards, such as WCAG 2.1 Level AA. This includes, but is not limited to, content provided by external services, embedded third-party widgets, or tools that are beyond our direct control.
Despite these challenges, we actively work with third-party providers to encourage improvements in accessibility. Additionally, wherever possible, we strive to offer alternative solutions to ensure all users can access the features and tools they need.
If you experience any barriers while interacting with third-party content or have suggestions for accessibility improvements, we would love to hear from you. Our team is committed to providing assistance and finding solutions to address any challenges.
Email: info@jonchat.com
Phone: (877) 513-2428
17325 Euclid Ave Ste 2132
Cleveland, OH 44112
Live Chat: Accessible via our website
Accessibility and inclusivity are fundamental to our mission at JON-JOHNS&3, LLC, and we continually strive to better serve our community. We appreciate your understanding as we work toward these goals.
Feedback and Support
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Cancellations Beyond Eligibility Period: If you cancel your subscription after the refund period has ended, you will not be eligible for a refund, but your account will not be charged for the next billing cycle. The services will remain active for the duration of the current billing period.
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Charge Disputes: If you believe there is an error in billing, please contact us promptly. We’ll review your claim and address it as soon as possible.
At JON-JOHNS&3, LLC we are committed to ensuring a positive and supportive experience for all our customers. If you have any questions or need help with your refund request, our team is happy to assist you.
Thank you for choosingJON-JOHNS&3, LLC as your fitness and wellness partner!